Official State of Rhode Island website

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State of Rhode Island, Office of Library & Information Services , An agency of the Department of Administration
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Interlibrary Loan

Interlibrary loan is a service whereby a patron of one library can borrow materials or receive copies of documents that are owned by another library. Interlibrary loan service is essential to the vitality of libraries of all types and sizes as a means of greatly expanding the range of materials available to patrons. Library of Rhode Island (LORI) members must comply with the Library of Rhode Island Standards and Regulations which includes the LORI Interlibrary Loan Code.

Resource Sharing Contacts provides a list of the designated resource sharing/interlibrary loan contact for each LORI member library.

We are currently experiencing technical difficulties with FirstSearch. Please see Requesting Procedures below for an alternative request process. 

Select the best method for requesting a specific title or article in this priority order:

  1. Search your local library's or automated network's catalog. If the item is available for loan, place a hold/request and notify patron when the item arrives.
  2. Check if the item is available in other in-state libraries. (You can also use WorldCat to help identify items owned by LORI member libraries).  
  3. Use the LORI ILL Request form to request from libraries found in #2 above.
  4. If the item is not owned/available in a LORI library, pursue your request via the OLIS ILL Clearinghouse. (OLIS requests only from contiguous US libraries). Locate the item's bibliographic record in WorldCat.
  5. Enter the item's bibliographic information into the WorldCat ILL Request - OLIS Clearinghouse WebForm and submit.
  6. OLIS ILL Clearinghouse Requests for items available in LORI Libraries will be declined and the library asked to submit through LORI (see #3). If an item requested through the Clearinghouse is owned but not loanable by a LORI Library, please add a note in the WorldCat ILL Request - OLIS Clearinghouse WebForm.
  7. Contact the Resource Sharing Contact for the LORI supplying library directly if the request is not answered in 3 business days. For OLIS ILL Clearinghouse Requests, email OLIS ILL Clearinghouse if you do not receive any confirmation in 2 business days.
  8. Notify the OLIS ILL Clearinghouse when you receive and return items requested through the Clearinghouse.
  9. If you need to renew a LORI item, contact the supplying library at least 48 hours before the original due date. (Request renewals for Clearinghouse items through the OLIS ILL Clearinghouse).
  10. To return, pack and label materials accordingly and follow normal LORI delivery procedures (or mail non-LORI items). If the item is from the Clearinghouse, notify the OLIS ILL Clearinghouse.
  11. Maintain counts of items received from other libraries (in state and out of state) to allow reporting of fiscal year ILL statistics in the Resource Sharing LORI Certification. 

Refer to the LORI Resource Sharing Working Group LibGuide for additional resources.

  1. Check for incoming requests daily and respond promptly.
    (Request should arrive through the library's ILL email account. Notify OLIS if the ILL email for your library is incorrect).
  2. Verify the availability of the material requested. If available and:
    • the request was received via an automated network, ship and process the material according to local procedures.
    • the request was received via a non-automated network,
      • ship the item with a copy of the request.
      • ship the item with "Due Date" information on the item itself.
  3. If not available
    • if the request was received via an automated network, transfer the hold manually to the next supplying library, or cancel the request if no additional copy is available.
    • if the request was received via a non-automated network, manually forward the request to the next supplying library specified by the requesting library. If there is no additional supplying library, notify the requesting library's Resource Sharing Contact that the item is not available.
  4. Respond to renewal requests within 3 business days. If the supplying library fails to respond, the loan period will be automatically extended.
  5. Maintain counts of items loaned to other libraries to allow reporting of fiscal year ILL statistics in the Resource Sharing LORI Certification of items loaned to RI libraries and to out-of-state libraries. 

Refer to the LORI Resource Sharing Working Group LibGuide for additional resources.

The Office of Library and Information Services (OLIS) is a member of the Ocean State Libraries (OSL) consortium and may issue an OLIS Library Card to school libraries for interlibrary loan purposes. 

See Interstate Delivery Service on Delivery for procedures and documentation about RI-MA interlibrary loan delivery.

New to Interlibrary Loan or need a refresher? ILL Welcome Packet