Talking Times, Summer 2020 - Section 3

2019 Member Survey Results

Many of you completed the TBL member survey this past fall and we thought you might be interested in the results. The majority of TBL members are referred to our program through RI State Services for the Blind, In-Sight or a caregiver/family or friend. More than 50% responded that they prefer to communicate with TBL Staff via Phone, 36% by Email and 13% by U.S. Mail. 73% of survey respondents stated, they have access to a computer and the internet. Responses for device(s) members used to listen to TBL audiobooks and magazines include: 64% Talking Book Player, 24% IOS (Apple) device, 9% Android device, 3% Victor Reader Stream. Over 90% of respondents said that we provide excellent service, and their needs are always met. 73% of the survey responses came from members between the ages of 65 and 98.

Do You Have More Than 1 Machine??

If you have more than 1 machine, please keep the one that works best for you and return the other machine to Perkins. If you have an older machine (cassette player), please return it to Perkins. Cassette tapes are no longer issued.? The National Library Service allows 1 machine per member, and would run short of machines to distribute to new members if old or damaged machines are not returned and repaired. If you have questions, please email us at talking.books@olis.ri.gov, or call (401)574-9310.

Return Your Newsletter and Magazine Cartridges

Please remember to return your newsletter and magazine cartridges when you are done, so that you can receive the next issue.

August 10, 2020 - Victory Day

September 7, 2020 - Labor Day

October 12, 2020 - Columbus Day

November 3, 2020 - Election Day

November 11, 2020 - Veterans Day

This publication is supported by the Institute of Museum and Library Services through the Library Services and Technology Act administered by the Rhode Island Office of Library and Information Services.