Talking Times, Fall 2018 - Section 3 Services for Veterans The Talking Books Library staff want to make sure all are aware of services and benefits for veterans. Please visit our site at Services for Veterans where you can find information about the Talking Books Library and local and national resources to support and enhance the lives of veterans. Reduced Rate for Electric and Gas from National Grid Did you know that individuals with visual or physical disabilities, the elderly and veterans may qualify to receive a lower rate for their residential gas and electric service from National Grid? If you have a low-income or are receiving assistance from a means tested program such as Emergency Aid to Elders Disabled and Children (EAEDC), Supplemental Security Income (SSI), Veterans DIC Surviving Parent or Spouse, Veterans Non-Service Disability Pension or any other means tested program listed on the National Grid Discount Rate Application, you are eligible for the discounted rate. Follow the links for eligibility requirements and to apply for the electric discount and for the gas discount. Ordering books from the Talking Books Library Here are a few tips that will enable Talking Books Library staff to better serve you. When ordering your books, please have your list ready when you call TBL staff. You will only need to provide the DB number for each title you are requesting. This speeds-up the process, enabling the TBL staff to answer more callers. If you don't have the DB number, you may still request a book by title or author. Members can also manage their account and order books online 24/7 by going to the catalog. Just login with your username and password to select titles to be added to your "Book Basket". Once the title(s) are in your book basket, you may click "Rush" to receive the book right away. Three (3) books may be ordered for rush delivery during each visit made to the online Catalog. Only titles on the shelf will be sent. Rush delivery requests that are not on the shelf become reserves. When you are done click "Proceed to Checkout". This process adds the title(s) to your account which are viewable to the TBL staff. If you don't have or have forgotten your login information, call the Talking Books Library at (401)574-9310 or email us at talking.books@olis.ri.gov. TBL Closings and Holidays November 6, 2018 - Election Day November 11, 2018 - Veteran's Day November 22, 2018 - Thanksgiving Day December 25, 2018 - Christmas Day This publication is supported by the Institute of Museum and Library Services through the Library Services and Technology Act administered by the Rhode Island Office of Library and Information Services. Previous Talking Times, Fall 2018 - Section 2